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Here are simple notes on how to obtain a Metropol CRB Clearance:

  1. Visit the Metropol CRB Portal:
    Go to https://crystobol.metropol.co.ke/home.

  2. Register or Log In:

    • If new, click on Register and enter your details (ID number, mobile number, and email).

    • If already registered, simply log in using your credentials.

  3. Pay the Registration Fee:

    • You may be required to pay a one-time registration fee via M-Pesa.

    • Follow the payment instructions provided.

  4. Generate Your Credit Report:

    • After logging in, select Credit Report or CRB Clearance.

    • Confirm your request and pay the applicable fee.

  5. Download the CRB Clearance Certificate:

    • Once payment is successful, your clearance certificate is generated.

    • Download or print the certificate for your records.

  6. Get Support if Needed:

    • For assistance, contact Metropol customer support through the portal or provided contacts.

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