0 votes
235 views
in KRA Services by
closed by
closed

1 Answer

0 votes
by (1.8m points)
selected by
 
Best answer

To change the email address on your Kenya Revenue Authority (KRA) iTax portal account yourself, follow these steps:

Steps to Change Email on iTax Portal:

  1. Login to iTax Portal:

    • Go to the iTax login page.
    • Enter your KRA PIN and click Continue.
    • Enter your password and security stamp (CAPTCHA code), then click Login.
  2. Access "Amend PIN Details":

    • Once logged in, navigate to the "Registration" menu at the top.
    • From the dropdown, select "Amend PIN Details".
  3. Select Changes to Make:

    • A form will appear where you can select which part of the PIN details you want to amend. Check the box for "Basic Information" to proceed with changing your email address.
  4. Update Your Email:

    • In the form, update your email address under the contact information section.
  5. Submit the Changes:

    • After making the changes, submit the form. You might be prompted to attach supporting documents (this is often not needed for just an email change).
    • Once you submit, you will receive an acknowledgment receipt, and the new email will be updated in the system after approval by KRA.
  6. Wait for Approval:

    • The changes will be reviewed by KRA, and you will get a notification on the new email address once the update is successful.

If you experience any issues, you can contact KRA support through their call center, iTax support email, or visit their offices for assistance.

Related questions

0 votes
1 answer 420 views
0 votes
1 answer 232 views
asked Jul 26, 2024 in KRA Services by nestict (156k points)
0 votes
0 answers 73 views
0 votes
1 answer 116 views
0 votes
0 answers 77 views
0 votes
0 answers 150 views
0 votes
0 answers 60 views
0 votes
1 answer 581 views
0 votes
0 answers 138 views
0 votes
1 answer 124 views
0 votes
1 answer 107 views
Welcome to Nestict Research Q&A, where you can ask questions and receive answers from other members of the community.

Before you ask, search the website to make sure your question has not been answered. If you are ready to ask, provide a title about your question and a detailed description of your problem.

...