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To change your email address in your eCitizen account, follow these steps:

  1. Log in to your eCitizen account:

    • Visit the eCitizen portal.
    • Use your current email address and password to log in.
  2. Access your account settings:

    • Once logged in, click on your name or profile picture at the top-right corner of the page.
    • Select Account Settings or Profile from the dropdown menu.
  3. Update your email address:

    • In your account settings, look for the section labeled Email.
    • Click on the edit icon (usually a pencil or "edit" button).
    • Enter your new email address and save the changes.
  4. Confirm the email change:

    • eCitizen will send a verification email to your new email address.
    • Open your email inbox, find the verification email, and click the verification link.
  5. Final confirmation:

    • After verifying your new email, the change will be applied to your account, and you will start receiving eCitizen notifications on the new email address.

If you encounter any issues, you can contact eCitizen support via their help section for further assistance. ALTERNATIVELY VISIT NEAREST HUDUMA CENTER FOR PROFILE UPDATE

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asked Jul 26, 2024 in KRA Services by nestict (229k points)
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